Careers

You have passion and talent. We have a place for you.

Want to work with an outstanding, dedicated, and fun team of marketing pros? If you care about collaboration, creativity, and building relationships, you might just belong at Graphcom.

We’re always looking for people who have the talent, tenacity, and personality to make our team dynamic. If we don’t currently have any open positions, be sure to check back with us for updates. Or, if you’re interested in a communications/design/writing internship, we want to talk to you! Simply fill out the online application below.

Graphcom is proud to be an Equal Opportunity Employer and a tobacco-free campus.

Digital Services Intern

Position Summary

Under the direction of the Digital Services Director, the Digital Services Intern is responsible for assisting with various web-based projects such as websites, landing pages, and emails. This would be a hybrid or fully on-site position.

Essential Functions

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skills, and abilities required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Technical

  • Assist in the creation of new websites, and/or new web features within WordPress and other PHP-based content management systems.
  • Use programming & CMS knowledge to execute various web projects.
  • Keep WordPress website themes & plugins updated on a regular basis.
  • Perform routine content updates on WordPress websites.
  • Develop HTML-based e-newsletters and emailers, adhering to HTML email best practices to ensure effective delivery.
  • Document and share process information, keep files organized on local servers, and post info to Graphcom Creative’s internal project management system (Workamajig).
  • Assist with improvement of internal processes and infrastructure.
  • Other duties as assigned.

Communication & Workmanship

  • Desire to work in a fast-paced environment, able to maintain composure under pressure.
  • Strong time management & prioritization skills.
  • Ability to facilitate and maintain open and effective communications with all company personnel.
  • Willingness to pursue new solutions to problems, turning obstacles into opportunities.
  • Analyze information and evaluate results to choose the best solution and solve problems.
  • Use effective judgment and prioritization skills to manage various internal and external projects, keep projects in scope and on time, and communicate as necessary with both internal and external project stakeholders.
  • Continually improve and expand personal and professional knowledge base and skill set.
  • Other duties as assigned.

Minimum Job Requirements:

  • Actively pursuing (or recent graduate) a degree from college or university in Graphic Design, Web Design, Computer Science, Marketing, or a related field is preferred, but not required (based on experience)
  • Experience in WordPress, and an understanding of web best practices.
  • Strong time management, communication, and prioritization skills.
  • Graphcom required trainings.
  • Valid Driver’s License required.

Additional Skillsets

The following items are not required, but will give you a significant leg up over the competition:

  • Video and photography production and post-production.
  • Experience with Adobe Photoshop, InDesign, Illustrator, Premiere, and After Effects.
  • Understanding and ability to execute JavaScript & jQuery.
  • Understanding and ability to execute PHP.
  • Experience with e-commerce platforms such as Volusion, Magento, WooCommerce, etc.

Fulfillment Helper - 2nd Shift

Job Description

The Fulfillment Helper – 2nd Shift assists in the operation of various machinery used in the PHI Fulfillment department including but not limited to the Pitney Bowes Mail Stream Evolution, Hassler Intelligent Accumulators, Cutting machines and polybag, etc. In addition, this position provides fulfillment support to Graphcom’s clients and Client Services Representatives.

Minimum Job Requirements

  • HS diploma or GED preferred but not required. Prior experience helping in a production or printing environment strongly preferred, but not required
  • Must be able to read numbers and match them into the proper mailing tray or tub.
  • Ability to stand on feet, move, bend for 8 hours per day.
  • Flexibility with scheduling to include some overtime and some short hours as the schedule of work demands.
  • Graphcom required trainings (HIPAA, Information Security, Medicare Fraud Waste and Abuse, Lockout/Tag Out, Harassment Prevention, Fire Extinguisher Training, HazCom/Right to know and Emergency Action Plan) and a 40 hour Pitney Bowes certification.
     
     

Essential Job Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Assists the Operator with all aspects of the job including preparing materials, getting mailing trays ready, emptying recycling bins and trash bins, etc.
  • Reads job ticket and fly sheet and places the proper mailing tray tag on outside of mailing tray, tub, mail sacks, etc.
  • Catches letters and envelopes from the intelligent insertion machine and looks at number sequence to put in proper mailing tray. Spot checks for any quality defects, missing items, etc.
  • Places filled mailing trays and bins on a skid and uses machine or hand shrink wraps the skid and labels skids for shipping department to deliver to post office.
  • Understands and learns the various USPS classifications of mail and understands importance of pre-sort. Understanding what types of mail goes in a sack, tub, or letter tray.
  • Reads and looks at indicia on the mail to make sure mailing goes in the proper delivery format for mailing.
  • Responsible for handling of jobs that require manipulation that cannot be completed via machine (fulfillment activities) including, but not limited to, hand folding, inserting, etc.
  • Assists in other departments as necessary with other production helper duties including but not limited to gift card fulfillment, surveys, and other hand bindery jobs.
  • Uses the Duplo paper cutter to prepare mailing jobs. Follows safety rules and guidelines while using cutter.
  • Ensures materials are readily available for jobs by preparing materials needed including for the next shift and looking ahead at the next job that will be run.
  • Stay current on all relevant HIPAA/HITECH regulations and procedures relating to activities in the PHI Fulfillment Department.
  • Follow all departmental and company procedures. Obey all federal and state workplace regulations.
  • Comply with all Graphcom policies, procedures, rules, and standards of conduct.
  • All other duties as assigned. Individual must be flexible and willing to work in other departments performing similar duties as needed.
     
     

Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Routine & minimal visual requirements (reading with attention to detail, shapes, shadows, contrasts)
  • Moderate and light lifting/carrying – up to 25lbs
  • Heavy lifting/carrying- up to 50lbs
  • Pushing
  • Use of fingers
  • Reaching above shoulder
  • Both hands required or compensated by the use of acceptable prostheses
  • Walking, standing
  • Kneeling, repeated bending, climbing
  • Peripheral vision & depth perception
  • Minimal & routine hearing ability
  • Exposure to excessive heat, cold, humidity, dampness and chilling
  • Working around machinery with moving parts
  • Working around moving objects or vehicles
  • Working irregular or protracted hours of work
  • The noise level is usually moderate

Additional Information

The job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description and that other duties, as assigned, might be part of the job. This job description does not constitute an employment contract; the employment relationship between Graphcom and the employee is an at-will relationship.

How to Apply

Interested candidates may apply by submitting their resumes to hr@graphcom.com or via the online application below, or by mail to Human Resources at 1219 Chambersburg Road, Gettysburg, PA 17325.

Graphic Design Intern

Job Description

The Graphic Design Intern is a temporary, entry-level support position, generally a student or recent college graduate, that is responsible for the design, layout and formatting of materials. The Graphic Design Intern supports various internal team members by designing and performing production level design tasks while also learning and applying basic design principles.

As a member of the Creative team, the Graphic Design Intern will have an opportunity to gain exposure to department projects and initiatives as well as learn from accomplished professionals in the areas of graphic design, digital design, and marketing communications.

Minimum Job Requirements

  • Attendance at or graduation from a 4-year college with a degree in a related field and/or Associates Degree in Graphic Design is preferred.
  • 0-1 years of relevant design experience.
  • Design ability and proficiency in software applications such as Photoshop, InDesign, and Illustrator is required.
  • Web design and photography skills are a plus.
  • Must have a strong sense of concept development.
  • Excellent interpersonal skills.
  • Must be a self-starter and willing to learn, develop, and polish the skills necessary to achieve success in a creative agency environment (problem solving, presentation, project management, etc.).

Essential Job Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Learn how the Graphcom team maintains, translates, and extends the look and feel of digital and print-related marketing projects.
  • Apply and contribute to Graphcom’s goal of providing superior service to all organizations and people we meet. This includes customers, vendors, suppliers, co-workers, and the public.
  • Work with other designers to develop, design or create new ideas, relationships, systems, or products.
  • Observe, receive, and otherwise obtain information from all relevant sources.
  • Work closely with Art Director or other senior staff to understand how to organize, plan, and prioritize work by developing specific goals and plans to accomplish work.
  • Consistently deliver high quality services to all clients.
  • Increase user friendliness in digital projects including web design, e-mail,
    app design, etc.
  • Develop and implement design language.
  • Work closely with Art Director(s) or senior staff to appropriately manage resources within budget and project schedule.
  • Conceptualize and develop artwork for projects within a brand group following
    brand guidelines including applying proper typography techniques, fonts, and layouts using design software; research, develop, present and execute all photography campaign direction.
  • Makes edits and responsible for production tasks such as publications.
  • Maintains brand standards by which leadership has set and upholds creative excellence expectations.
  • Provides personal accountability for the accuracy of all final art for assigned projects including trim, bleed, crop marks, size, color setting, etc.
  • Other duties as assigned.

Physical Demands and Working Conditions

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee may rarely lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is not exposed to weather conditions.
  • The noise level in the work environment is usually moderate.

Additional Information

The job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description and that other duties, as assigned, might be part of the job. This job description does not constitute an employment contract; the employment relationship between Graphcom and the employee is an at-will relationship.

How to Apply

Interested candidates may apply by submitting their resumes and portfolio samples to hr@graphcom.com or via the online application below, or by mail to Human Resources at 1219 Chambersburg Road, Gettysburg, PA 17325.

Fabric and Dye Sub/Grand Format Operator – 1st shift

Job Description

The Fabric and Dye Sublimation Operator/ Grand Format Operator is responsible for carrying out duties and tasks associated with dye sublimation and other heat transfer processed onto roll fabrics, finished garments and other materials, both raw and finished, that require these manufacturing processes in accordance with company policies and procedures.

Minimum Job Requirements

  • High School Diploma/GED and/or one to three years’ experience is strongly preferred; or an equivalent combination of education and experience.
  • Must be able to lift 50 lbs. and stand for long periods of time.
  • Ability to become forklift/fork truck certified.
  • Requires the ability to multi-task, prioritize, and use appropriate judgment in various situations.

Essential Job Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skills and abilities required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Dye Sublimation Responsibilities

  • Responsible for the complete start to finish process of Bar-Ray / Burlington Medical.
  • Responsible for managing the prioritizing and distributing of cutting and sewing.
  • Responsible for the complete start to finish process of the Dye Sublimation and Heat Transfer (Transmatic drum heat press) from printed transfer paper onto various synthetic materials.
  • Prepare all files for output to transfer paper.
  • Prepare all files for output to aqueous and/or solvent printers. Produces transfer media on wide format (Mimaki Printer).
  • Transfer images on paper to roll fabrics, finished garments or other receptive structures as directed by the job ticket by process of dye sublimation using thermal rotary or flatbed heat presses.
  • Responsible for Roll Media and loading and unloading and adding new rolls to the heat presses.
  • Output onto appropriate media as directed by job ticket.
  • As directed by job ticket, cut using Kasu Laser.
  • Output to appropriate media as directed by job ticket.
  • Rigorously adhere to file management procedures as set by division policy.
  • Understands and adheres to color management procedures as set by division policy.
  • Monitor raw materials inventories of all rolled fabric, transfer paper, rolled media and cut vinyl as determined by inventory presets.
  • As directed by the Fabric Production Manager, raw materials inventories.
  • Adhere to quality control procedures as set by division policy.
  • Utilize the electronic schedule board to prioritize and schedule projects.
  • Maintain the electronic schedule board as it pertains to direct activities
  • Assists the Fabric Production Manager as needed. Brings problems and proposed solutions to Production Manager as necessary.
  • Adhere to written maintenance schedules of all machinery used in media production.
  • Works in other departments in periods of downtime and vacation coverage including, but not limited to, offset print production, signage, Grand Format, etc.

Grand Format Responsibilities

  • Prepare files for output to EFI Matan Printer
  • Weld images on vinyl as directed by the job ticket
  • Responsible for loading and unloading and adding new rolls to EFI Matan
  • Monitor raw materials inventories of all rolled vinyl materials and shipping materials.
  • Maintain ink inventories.
  • Utilize the electric schedule board to prioritize and schedule projects.
  • Adhere to written maintenance schedules of all machinery.

Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Routine & minimal visual requirements (reading with attention to detail, shapes, shadows, contrasts)
  • Moderate and light lifting/carrying – up to 10lbs
  • Heavy lifting/carrying- up to 50lbs
  • Pushing
  • Use of fingers
  • Reaching above shoulder
  • Both hands required or compensated by the use of acceptable prostheses
  • Walking, standing
  • Kneeling, repeated bending, climbing
  • Peripheral vision & depth perception
  • Minimal & routine hearing ability
  • Exposure to excessive heat, cold, humidity, dampness and chilling
  • Outside
  • Working around machinery with moving parts
  • Working around moving objects or vehicles
  • Working irregular or protracted hours of work
  • The noise level is usually moderate.

Additional Information

The job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description and that other duties, as assigned, might be part of the job. This job description does not constitute an employment contract; the employment relationship between Graphcom and the employee is an at-will relationship.

How to Apply

Interested candidates may apply by submitting their resumes to hr@graphcom.com or via the online application below, or by mail to Human Resources at 1219 Chambersburg Road, Gettysburg, PA 17325.

Sales and Marketing Intern

Job Description

The Sales and Marketing Intern is a temporary, part-time position that focuses on creating a meaningful experience for the intern and Graphcom. This internship will focus on developing both the personal and professional skills and experience needed to obtain an entry-level / junior sales role at Graphcom.

Minimum Job Requirements

  • Junior or Senior with a 3.0 GPA or higher pursuing a bachelor’s degree in Business, Marketing, Communications, or a similar field.
  • Solid marketing background or interest a plus.
  • Individuals must work under a non-disclosure agreement.
  • Valid driver’s license and insurance required.
  • Up to 25% travel required to client meetings and Graphcom worksites.
  • Experience in CRM systems a plus (Hubspot is preferred).

Position Skill set

  • Entrepreneurial spirit and a self-starter.
  • Ability to overcome challenges and view them as opportunities for success.
  • Strategic thinker.
  • Desire to learn the industry and develop personal and professional skills.
  • Excellent communication and presentation skills required.

Essential Job Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Learn Graphcom’s capabilities, goals, mission, vision, values and 5-phase approach.
  • Learn Graphcom’s target markets and prospective clients.
  • As detailed in the internship curriculum and directed by the Internship Program Coordinator spend time in areas of the business to understand the organization’s capabilities and various markets and learn how to work with staff in every level of the organization for developing business.
  • As directed by the internship program coordinator, attend Creative staff and brainstorming meetings, write blog posts, and other marketing strategies.
  • Work with other Business Development reps to learn skills to research, identify, qualify, and outreach to prospective clients. Attend client meetings and project launch/debrief meetings.
  • Participate in client kickoff meetings, conduct plant tours, and pitch to clients.
  • Assist with proposal development.
  • Assemble media kits for potential clients.
  • Attend networking events.
  • Formal check-in’s with EVP, Internship Program Coordinator, and Human Resources regarding internship experience.
  • Assist with other projects as needed.

Physical Demands and Working Conditions

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee may rarely lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is not exposed to weather conditions.
  • The noise level in the work environment is usually moderate.

Additional Information

The job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description and that other duties, as assigned, might be part of the job. This job description does not constitute an employment contract; the employment relationship between Graphcom and the employee is an at-will relationship.

How to Apply

Interested candidates may apply by submitting their resumes to hr@graphcom.com or via the online application below, or by mail to Human Resources at 1219 Chambersburg Road, Gettysburg, PA 17325.

Press Helper/Trainee - 1st shift: 3 rotating, 12 hour shifts from 6am-6pm

Job Description

The Press Helper I is an entry-level position that is responsible for assisting Press Operator in all facets of operating a sheet fed, offset, multi-color printing press.

Minimum Job Requirements

  • High school diploma or general education degree (GED) preferred; or one to three months related experience and/or training. Minimum requirement of the ability to read and write, at an elementary level, is necessary.
  • 0-6 months of previous experience in a related field.
  • Strong interest and desire to learn the craft and advance into press operator.
  • Must complete Graphcom required trainings upon new hire and annually thereafter (HIPAA, Information Security, Medicare Fraud Waste and Abuse, Lockout/Tag Out, Harassment Prevention, Suspicious Packages Awareness, Foreign Corrupt Practices Act, Fire Extinguisher Training, HazCom/Right to know and Emergency Action Plan).
  • Ability to differentiate color.
  • Self-motivated, ability to listen and follow instructions.

Essential Job Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Greases & oils press as directed by Press Operator.Mixes chemicals as directed by Press Operator.Fills inks, mixes inks, needed for jobs.
  • Retrieve skids of paper from the warehouse with the use of an electric hand truck/tow motor. Must become certified in electric hand truck prior to use (company provided).
  • Performs miscellaneous duties such as taking out trash at end of shift, sweep floors making sure area is neat for next shift.
  • Stacks and loads paper and adjusts paper feed per Press Operators instructions.Maintains front end delivery ensuring press is free from jams.
  • Assists Press Operator in adjusting press controls to ensure press runs are completed correctly.
  • Cleans inking rollers, cylinders and/or blankets with solvent.Cleans and maintains the press per Press Operator’s instructions.
  • Follow and comply with all safety and work rules and regulations. Maintain departmental housekeeping standards.
  • Other duties as assigned.

Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell.
  • The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and fumes or airborne particles. The employee is frequently exposed to toxic or caustic chemicals.
  • The noise level in the work environment is sometimes loud, hearing protection is not mandatory, but available if needed.
  • While performing the duties of this job, the employee is not usually exposed to weather conditions.

Additional Information

The job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description and that other duties, as assigned, might be part of the job. This job description does not constitute an employment contract; the employment relationship between Graphcom and the employee is an at-will relationship.

How to Apply

Interested candidates may apply by submitting their resumes to hr@graphcom.com or via the online application below, or by mail to Human Resources at 1219 Chambersburg Road, Gettysburg, PA 17325.

Signage Utility - Frederick, MD

Job Description

The primary function of the Signs Utility role is responsible for supporting and carrying out varying function within Graphcom’s signage division. The utility role may print, cut, weed, mask and laminate vinyl, assist with installations, perform painting, woodworking, fabrication, operate and setup flatbed printer, and other shop duties.

Minimum Job Requirements

  • High school diploma or GED equivalent preferred but not required.
  • Previous signage or installation work experience is a plus.
  • Ability to communicate effectively with team members and customers on-site.
  • Knowledge of basic shop tools used for fabrication and installation of signs.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Requires a valid driver’s license (no moving violations in past 3 years) and ability to obtain a Medical Card.
  • Graphcom required trainings.

Essential Job Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Responsible for cutting and wedding vinyl, decals, lettering, laminating vinyl etc. according to the job ticket.
  • May assist with and learn the flatbed printer.
  • Assists with shop inventory and maintenance. This may include various runs to hardware stores, site visits, etc.
  • Responsible for assembly and fabrication of signage (cutting, woodworking, metalworking, painting, etc.).
  • Responsible for maintaining communication with Signage, GM/ Signs Designer to verify schedule prior to installation.
  • Responsible for general duties in the sign shop surrounding sign fabrication including some woodworking, etc.
  • Assists with signage installs including moving of materials, posting of materials, digging holes, and other tasks related to installation.
  • Maintains communication with Signage, GM regarding any special circumstances or unusual customer requests prior to leaving for an installation.
  • Possesses a general knowledge of jobs in production (via workorders).
  • Performs any necessary preparation prior to leaving for an installation.
  • Represents Graphcom in a professional and courteous manner when performing onsite installation of signs this includes a courtesy check in and out upon arrival and departure.
  • Installs signage consistent with work order specifications.
  • Ensures that every job site is cleaned of debris caused by installation.
  • Works with customer and on-site job contact prior to departure to ensure customer satisfaction and receives proper signature prior to departure.
  • Responsible for working with other crew members on-site and communicating any issues with GM, Signs.
  • Ensures that pictures of the completed installation project are taken prior to departure.
  • Properly returns all materials, tools, and blankets into area for storage and ensures they are ready for use during the next job.
  • Must post all materials and labor to work orders daily.
  • Responsible for taking and maintaining accurate inventory of consumables.
  • Adheres to all safety regulations including, but not limited to, state motor vehicle operation laws, OSHA, Air Lift safety procedures, etc.
  • Maintains the cleaning of Company Vehicles.
  • Other duties as assigned.

Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear. The employee frequently lifts less than 25 pounds. The employee rarely may be required to lift and/or move up to 50-100 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee can be frequently exposed to weather conditions. May require work in adverse weather conditions.
  • The noise level in the work environment is moderate.

Additional Information

The job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description and that other duties, as assigned, might be part of the job. This job description does not constitute an employment contract; the employment relationship between Graphcom and the employee is an at-will relationship.

How to Apply

Interested candidates may apply by submitting their resumes to hr@graphcom.com or via the online application below, or by mail to Human Resources at 1219 Chambersburg Road, Gettysburg, PA 17325.

Information Technology (IT) Help Desk Specialist I

Job Description

The IT Help Desk Specialist I will be responsible for internal support of the company’s PCs, printers, software, and related equipment.

Minimum Job Requirements

  • CompTIA A+ and/or Network+ preferred but not necessary.
  • Good hardware and software troubleshooting skills a must.
  • Ability to manage priorities and work independently.
  • Telecommuting limited and allowed only when approved by the IT Manager.
  • Required travel 5-10% to various Graphcom locations.
  • Occasional weekend or evening maintenance work required.
  • Must complete Graphcom required trainings upon new hire and annually thereafter (HIPAA, Information Security, Medicare Fraud Waste and Abuse, Lockout/Tag Out, Harassment Prevention, Suspicious Packages Awareness, Foreign Corrupt Practices Act, Fire Extinguisher Training, HazCom/Right to know and Emergency Action Plan).
  • Position requires an AA/AS degree in computer related field or two years relevant experience; or the combination of education and experience that enables performance of all aspects of the position.
  •  

Essential Job Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Provide level 1 helpdesk support and resolves problems to the end user’s satisfaction.
  • Monitor and respond quickly and effectively to requests received through the IT helpdesk Zendesk ticketing system.
  • Monitor Zendesk ticketing system for tickets and process first-in first-out based on priority.
  • Modify configurations, utilities, software default settings, etc. for the local workstations.
  • Assist in maintaining documentation and record keeping.
  • Uses judgment to properly identify and escalate problems when required to the appropriately experienced Graphcom support specialist. Prioritize and schedule problems.
  • Assist with onboarding of new users.
  • Install, test and configure new workstations, peripheral equipment and software.
  • Assign users and computers to proper groups in Active Directory.
  • Perform timely workstation hardware and software upgrades as required.
  • Create/modify users and groups in Active Directory.
  • Performs other related duties as required to accomplish the objectives of the position and as assigned by the IT Manager.

Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell.
  • The employee must occasionally to frequently lift and/or move up to 25-50+ pounds, climb stairs, and bend and maneuver in tight spaces.
  • Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is not occasionally exposed to weather conditions.
  • The noise level in the work environment is usually moderate.

Additional Information

The job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description and that other duties, as assigned, might be part of the job. This job description does not constitute an employment contract; the employment relationship between Graphcom and the employee is an at-will relationship.

How to Apply

Interested candidates may apply by submitting their resumes to hr@graphcom.com or via the online application below, or by mail to Human Resources at 1219 Chambersburg Road, Gettysburg, PA 17325.

Web Designer 1-2

Position Summary

The position level (entry or mid / 1 or 2) for this employee would be determined by their experience and qualifications. Under the direction of the Digital Services Director, the Web Designer is responsible for designing and developing front-end content in web and email environments. This position can be fully remote, hybrid, or on-site. 

Essential Functions

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skills, and abilities required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Technical

  • Create new websites, and/or new web features within WordPress and other PHP-based content management systems.
  • Use programming knowledge to create the design concept and front end execution of various web development projects.
  • Offer insight from a technical and UX/UI standpoint at the beginning of a project life cycle to help explore and define the best solution and execute on-time and on-budget. Outline potential obstacles at the outset of a project.
  • Develop HTML-based e-newsletters and emailers, adhering to HTML email best practices to ensure effective delivery.
  • Help explore and define the scope and budget of a project from a development standpoint, offering insight and factors for consideration that might lengthen a project timeline.
  • Document and share process information, keep files organized on the local servers as well as posting to Graphcom Creative’s internal project management system (Workamajig).
  • Other duties as assigned.

Communication & Workmanship

  • Work in a fast-paced environment, maintaining composure under pressure.
  • Strong time management & prioritization skills.
  • Ability to facilitate and maintain open and effective communications with all company personnel.
  • Willingness to pursue new solutions to problems, turning obstacles into opportunities.
  • Analyze information and evaluate results to choose the best solution and solve problems.
  • Serve as a liaison between the design and development teams, helping ensure best practices and efficient processes are used for a seamless project transition between the teams.
  • Use effective judgment and prioritization skills to manage various internal and external projects, keep projects in scope and on time, and communicate as necessary with both internal and external project stakeholders.
  • Regularly attend development team meetings to share ideas, brainstorm and create solutions to problems and share expertise.
  • Offer technical expertise as needed and seek to help foster understanding.
  • Continually improve and expand personal and professional knowledge base and skill set.
  • Other duties as assigned.

Minimum Job Requirements:

  • Graduation from college or university with a degree in Graphic Design, Web Design, Computer Science, or a related field is preferred but not required depending on experience.
  • 1-3 years experience with web design and development skills such as HTML, CSS, WordPress, and an understanding of UX/UI.
  • 1-3 years experience and proficiency in software applications such as Photoshop, InDesign, & Illustrator.
  • Strong time management, communication, and prioritization skills.
  • Graphcom required trainings.
  • Valid Driver’s License required.
  • Occasional travel may be required.

Additional Skillsets

The following items are not required, but will give you a significant leg up over the competition:

  • Experience in Blackbaud NetCommunity, Luminate, Raiser’s Edge, and other Blackbaud products.
  • Video and photography production and post-production.
  • Experience with Adobe Premiere, After Effects, and Adobe Audition.
  • Understanding and ability to execute JavaScript & jQuery.
  • Understanding and ability to execute PHP.
  • Experience with e-commerce platforms such as (Volusion, Magento, WooCommerce, etc.)

Web Developer 1-2

Position Summary

The position level (entry or mid / 1 or 2) for this employee would be determined by their experience and qualifications. The Web Developer position will support the development staff in projects that require front-end web development. This includes the creation of interactive media including, but not limited to, websites, emails, multimedia communications, and interface design. This position can be fully remote, hybrid, or on-site.

Essential Functions

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skills, and abilities required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Technical

  • Use programming knowledge to create the full-scale execution of various development projects.
  • Implement HTML-and-CSS-based solutions for clients.
  • Assist with design and strategy of UI & UX.
  • Develop and maintain websites with a CMS, ranging from WordPress, to Drupal, to Graphcom’s custom CMS based on the Smarty PHP template engine.
  • Offer insight from a technical and interactive UI standpoint at the beginning of a project life cycle to help explore and define the best solution and execute on time and on budget, and outline potential obstacles at the outset of a project.
  • Build and develop HTML-based e-newsletters and emailers, adhering to HTML email best practices to ensure effective delivery.
  • Ability to troubleshoot and resolve HTML email bugs to ensure cross-platform compatibility, especially on mobile devices and Outlook on Windows devices.
  • Help team members to explore and define the scope and budget of a project from a development standpoint; offering insight and factors to consider that might lengthen a project timeline or scope.
  • Continually improve and expand personal and professional knowledge base and skill set.

Communication & Workmanship

  • Uses sound judgment-making skills, as necessary, to create solutions for various clients’ issues or problems with the project. Knows when to properly escalate issues and/or problems to the next level.
  • Regularly attend team meetings (via phone, video, and/or in-person) to share ideas, brainstorm and create solutions to problems and share expertise.
  • Occasionally attend client meetings (via phone, video, and/or in-person) to represent the team, ask questions, and provide information to the client.
  • Communicate effectively and professionally (both verbally and virtually) with clients and co-workers, offering technical expertise and seeking to help foster understanding.
  • Be willing to pursue new solutions to problems, turning obstacles into opportunities.
  • Document and share process information, keep files organized on the local servers as well as posting to Graphcom Creative’s internal project management system.
  • Develop and maintain professional communication skills.
  • Maintain open and effective communication with all company personnel.
  • Other duties as assigned.

Minimum Job Requirements:

  • AA/AS degree in Computer Science/related field and/or 1-3 years of relevant experience.
  • Ability to read and understand basic technical procedures, customer specifications and government regulations.
  • Ability to effectively present information (via video and/or in-person) and respond to questions from management and other employees of the organization.
  • Ability to interact with internal and external customers (via video and/or in-person) and present a positive attitude.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving several concrete variables in standardized situations.
  • Ability to use abstract reasoning subject to supervisor approval in situations departing from accepted procedures and practices.
  • Ability to understand a variety of instructions furnished in written, oral, diagram or schedule form.

Additional Skillsets

The following items are not required, but will give you a significant leg up over the competition:

  • Experience in Blackbaud NetCommunity, Luminate, Raiser’s Edge, and other Blackbaud products.
  • Video and photography production and post-production.
  • Experience with Adobe Premiere, After Effects, and Adobe Audition.
  • Experience with Adobe InDesign, Illustrator, and Photoshop.
  • Understanding and ability to execute JavaScript & jQuery.
  • Understanding and ability to execute PHP.
  • Experience with e-commerce platforms such as (Volusion, Magento, WooCommerce, etc.)

Submit an Online Application

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