Careers

You have passion and talent. We have a place for you.

Want to work with an outstanding, dedicated, and fun team of marketing pros? If you care about collaboration, creativity, and building relationships, you might just belong at Graphcom.

We’re always looking for people who have the talent, tenacity, and personality to make our team dynamic. If we don’t currently have any open positions, be sure to check back with us for updates. Or, if you’re interested in a communications/design/writing internship, we want to talk to you! Simply fill out the online application below.

Graphcom is proud to be an Equal Opportunity Employer and a tobacco-free campus.

Business Development Associate

Job Description

The Business Development Associate (Print) is responsible for representing and developing business for Graphcom’s offset printing services, digital printing and media services.

Minimum Job Requirements

  • Minimum of High School Diploma or equivalent, Bachelor’s Degree in related field such as marketing strongly preferred.
  • Minimum 5 years successful selling experience preferably to corporate/business accounts.
  • Entrepreneurial spirit.
  • Excellent communication and presentation skills required.
  • Must work under a non-compete/disclosure agreement.
  • Valid driver’s license and insurance with proof required.
  • Preferred experience working with a CRM (example: salesforce).
  • Up to 25-75% travel required.

Essential Job Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Generate sales/revenue for Graphcom specifically in the digital and offset print and mailing lines of business.
  • Act as a strategic partner by helping clients evaluate their current print and marketing needs.
  • Provides leadership and direction for project management teams and to other internal production members throughout the entire project.
  • Manages Request for Proposal (RFP) process, may write proposals, and coordinate internal resources to develop price quotes and credit terms.
  • Develops and maintain excellent client relationships and sales.
  • Uses CRM database to enter in relevant client information.
  • Gains new market share by prospecting clients for use as sales leads, based on information from newspapers, business directories, industry ads, trade shows, Internet Web sites, conferences, networking events and other sources.
  • Assembles media kits and send or deliver them to researched/pre-qualified prospects.
  • Develop and maintain a comprehensive working knowledge of our capabilities and the benefits we provide.
  • Pursue customers who recognize our value, as opposed to those who buy only based on price. Pursue customers who require the kind of printing, signage, fabric and interactive media that Graphcom is best equipped to produce.
  • Travels to call on regular and prospective customers or talks with customers by phone or via email.
  • Develops and delivers presentations, proposals, conducts facility tours.
  • Regularly conducts Periodic Business Reviews (PBRs) with major clients (top 10 portfolio clients at a minimum).
  • Coordinates customer training when necessary.
  • Meet or exceed sales goals by:
    • Growing revenue of selected accounts by gaining an understanding of each customer’s needs and communicating the benefits of the company and our products best suited to meet those goals.
    • Identifying additional decision makers in different departments and locations within those selected accounts.
  • Prepare sales forecast reports as directed.
  • Maintain open and effective communication with all company personnel.
  • Develop and maintain professional communication and sales skills.
  • Comply with all Graphcom policies, standards of conduct, rules, etc.
  • Other duties as assigned.

Physical Demands and Working Conditions

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee may rarely lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is not exposed to weather conditions.
  • The noise level in the work environment is usually moderate.

Additional Information

The job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description and that other duties, as assigned, might be part of the job. This job description does not constitute an employment contract; the employment relationship between Graphcom and the employee is an at-will relationship.

How to Apply

Interested candidates may apply by submitting their resumes to hr@graphcom.com or via the online application below, or by mail to Human Resources at 1219 Chambersburg Road, Gettysburg, PA 17325.

Account Manager

Job Description

The Account Manager II actively manages client relationships and serves as the client’s primary point of contact throughout the life of the relationship. At their core, the account manager is the client’s advocate within the agency and strives to align the client’s goals with marketing solutions to grow the relationship over time.

The account manager is an industry-minded team leader and strategist – actively seeking short-term and long-term marketing solutions – and works collaboratively with the client and internal team to deliver exceptional products. With demonstrated success, entry-level positions can lead to more senior account manager positions

Essential Functions

  • Manage client relationships and expectations and oversee client projects.
  • Works with Business Development team to write proposals for clients.
  • Lead project kickoff meetings and provide weekly project status reports to clients.
  • Review and provide feedback on creative briefs, marketing strategies, schedules, budgets, etc.
  • Review all files and products before they are submitted to the client.
  • Maintain valuable relationships with clients and internal team members through trust, respect, and shared knowledge.
  • Regularly seek client feedback on internal team’s performance and areas for growth.
  • Maintain a constant dialogue among internal team members.
  • Listen and provide timely, accurate responses to clients’ requests and concerns.
  • Fulfill the informational needs of clients and internal team members.
  • Drawn upon the expertise of internal team members across all Graphcom divisions – working together to solve problems and create solutions.
  • Be flexible, accommodating, and professional at all times.
  • Motivate and inspire confidence within clients and internal team members through shared industry knowledge and problem solving.
  • Regularly meet to review clients’ active projects, discuss current industry trends, and recommend future projects.
  • Remain logical and compassionate to other points-of-views while exercising good judgment in the evaluation of new strategies.
  • Develop sustainable, innovative marketing solutions to solve clients’ industry challenges while maximizing client-agency growth.
  • Build a thorough knowledge of clients’ business operations, consumers, marketplace, and risks.
  • Demonstrate foresight to anticipate problems and issues.
  • Recognize and address opportunities to grow clients’ business with Graphcom.
  • Participate in trainings, workshops, conferences, tradeshows, and other in-person and online educational and networking opportunities.
  • Other duties as assigned.

Working Conditions

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is occasionally exposed to weather conditions.
  • The noise level in the work environment is usually moderate.

Project Manager (Creative Agency)

Job Description

The Project Manager II is responsible for keeping client projects moving in a timely, organized fashion and provides regular updates to the client’s business development representative and account manager if an account manager is assigned to the account. At their core, the project manager is a positive, effective communicator with the ability to tailor their management style to whomever they are working with to maximize the outcome. Keeping each project’s scope and budget at the forefront of their decisions, the project manager builds the schedule, assigns the deliverables, and coordinates the details for each project.

The project manager knows how to break large, complex projects into organized, manageable segments that inform, and lead internal team members to complete successful projects. The project manager is also resourceful, detailed-oriented, and pragmatic with the ability to adjust the plan when unforeseen challenges arise without compromising the quality and timeliness of the project while keeping a calm, cool head. The project manager reports to the Strategy Director. With demonstrated success, entry-level positions can lead to more senior project manager positions.

Essential Functions

  • Manage client projects working side-by-side with internal team members.
  • Keep client’s objectives, scope, and budget at the forefront of all decision-making.
  • Build project schedule, assign deliverables, and coordinate the details for each project.
  • Communicate expectations, responsibilities, and background information to each team member.
  • Adjust responsibilities, processes, timeline, etc. when necessary to support the team while meeting established deadlines.
  • Act as a secondary account manager when needed with account managed clients.
  • Act as the account manager for clients who do not meet the criteria to have a dedicated account manager by cultivating a professional relationship with the client, keeping the team organized and focused through regular communications, regular meetings, proper organization tactics, and anticipating client needs with the overall goal to grow the account to be considered for account managed client status.
  • Perform administrative tasks to manage project workflow.
  • Schedule internal meetings and perform the necessary prep and organizational work for the meeting.
  • Organize all digital files and client-supplied materials (CSM) for easy-shared access among team members.
  • Maintain accurate, detailed project calendar.
  • Maintain accurate, detailed project budget.
  • Maintain valuable relationships with internal team members through trust, respect, and shared knowledge.
  • Provide regular updates to the client’s business development representative or account manager if an account manager is assigned to the account. Keep entire team informed of project updates and changes.
  • Regularly seek feedback on internal team’s performance and areas for growth.
  • Motivate and inspire confidence within internal team members through shared knowledge and problem solving.
  • Regularly meet to review project’s status, listen to concerns, and collaborate on a route to success.
  • Remain logical and compassionate to other points-of-views while exercising good judgment in the evaluation of new strategies.
  • Other duties as assigned.

Minimum Job Requirements

  • High school graduate (minimum) with an associate’s degree or bachelor’s degree beneficial. A degree in advertising or marketing is not required, but can be beneficial. 3 – 5 years of relevant experience for project manager II.
  • Excellent communication skills, personable with a positive attitude. Ability to effectively present information and respond to questions from clients, management, and other employees of the organization. Ability to interact with internal as well as external customers and present a positive atmosphere.
  • Ability to be organized and a detail-oriented creative thinker.
  • Decisive problem solver with a self-directed work ethic.
  • Flexible and calm under pressure.
  • Comfortable working in a fast-pace environment with excellent time management skills.
  • Genuine passion for creative and production work.
  • Collaborative and the desire to work in a team-centered environment is a must.
  • Graphcom required trainings (HIPAA, Information Security, Medicare Fraud Waste and Abuse, Lockout/Tag Out, Harassment Prevention, Fire Extinguisher Training, HazCom/Right to know and Emergency Action Plan).

Working Conditions:

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell.
  • The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is not generally exposed to weather conditions.
  • The noise level in the work environment is usually moderate.

Graphic Design Intern

Job Description

The Graphic Design Intern is a temporary, entry-level support position, generally a student or recent college graduate, that is responsible for the design, layout and formatting of materials. The Graphic Design Intern supports various internal team members by designing and performing production level design tasks while also learning and applying basic design principles.

As a member of the Creative team, the Graphic Design Intern will have an opportunity to gain exposure to department projects and initiatives as well as learn from accomplished professionals in the areas of graphic design, digital design, and marketing communications.

Minimum Job Requirements

  • Attendance at or graduation from a 4-year college with a degree in a related field and/or Associates Degree in Graphic Design is preferred.
  • 0-1 years of relevant design experience.
  • Design ability and proficiency in software applications such as Photoshop, InDesign, and Illustrator is required.
  • Web design and photography skills are a plus.
  • Must have a strong sense of concept development.
  • Excellent interpersonal skills.
  • Must be a self-starter and willing to learn, develop, and polish the skills necessary to achieve success in a creative agency environment (problem solving, presentation, project management, etc.).

Essential Job Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Learn how the Graphcom team maintains, translates, and extends the look and feel of digital and print-related marketing projects.
  • Apply and contribute to Graphcom’s goal of providing superior service to all organizations and people we meet. This includes customers, vendors, suppliers, co-workers, and the public.
  • Work with other designers to develop, design or create new ideas, relationships, systems, or products.
  • Observe, receive, and otherwise obtain information from all relevant sources.
  • Work closely with Art Director or other senior staff to understand how to organize, plan, and prioritize work by developing specific goals and plans to accomplish work.
  • Consistently deliver high quality services to all clients.
  • Increase user friendliness in digital projects including web design, e-mail,
    app design, etc.
  • Develop and implement design language.
  • Work closely with Art Director(s) or senior staff to appropriately manage resources within budget and project schedule.
  • Conceptualize and develop artwork for projects within a brand group following
    brand guidelines including applying proper typography techniques, fonts, and layouts using design software; research, develop, present and execute all photography campaign direction.
  • Makes edits and responsible for production tasks such as publications.
  • Maintains brand standards by which leadership has set and upholds creative excellence expectations.
  • Provides personal accountability for the accuracy of all final art for assigned projects including trim, bleed, crop marks, size, color setting, etc.
  • Other duties as assigned.

Physical Demands and Working Conditions

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee may rarely lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is not exposed to weather conditions.
  • The noise level in the work environment is usually moderate.

Additional Information

The job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description and that other duties, as assigned, might be part of the job. This job description does not constitute an employment contract; the employment relationship between Graphcom and the employee is an at-will relationship.

How to Apply

Interested candidates may apply by submitting their resumes and portfolio samples to hr@graphcom.com or via the online application below, or by mail to Human Resources at 1219 Chambersburg Road, Gettysburg, PA 17325.

Intern

Graphcom is always looking for new, fresh talent to join our team. Interested in an internship with us? Are you ambitious and passionate? A self-starter? Creative at heart? Let’s talk.

Why Intern with Graphcom?

  • Get paid for your work!
  • We’re flexible.
  • Gain real-world industry skills and knowledge (i.e., zero coffee runs or paper shuffling here—you’ll get actual experience in your chosen field as our interns become a true extension of our marketing team.)
  • Meet with clients and work on actual client projects.
  • Fulfill your educational and course requirements.
  • We’re fun! 

All majors and class years are considered, though we prefer our interns to have a marketing background or interest. We accept resumes on a rolling basis. Spring, summer, and fall internships are available.

How to Apply

Interested candidates may apply by submitting their resumes to hr@graphcom.com or via the online application below, or by mail to Human Resources at 1219 Chambersburg Road, Gettysburg, PA 17325. Be sure to include writing/design samples as appropriate.

Graphcom is an equal opportunity employer.

Mailing Supervisor

Job Description

The Mailing Services Supervisor is responsible for the day to day operations and management of Graphcom’s mailing department. The Mail Services Supervisor provides supervision of the entire department to ensure client work is accurate and the timely departure of the facility to meet all deadlines.

Minimum Job Requirements

  • Requires 5+ years of related experience and/or an associate degree or two years of college and 5+ years of progressively responsible supervisory experience.
  • Experience strongly preferred with production machinery: inkjet, tabber/stamper, and inserting equipment.
  • BCC or similar mailing software experience strongly preferred.
  • Valid Driver’s License.
  • Graphcom required trainings.

Essential Job Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • Responsible for overseeing the day to day operations in the Mail Department including managing direct reports, scheduling, etc.
    • Maintains inventory of mail supplies and updates weekly perishables inventory.
    • Must carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities may include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; and addressing employee concerns and resolving problems and conducting monthly one on one’s.
    • Work closely with accounting department to request postage checks within 24 hours of drop date in the mail stream.
    • Report all postage in Monarch (internal MIS) for billing purposes. Reconcile job counts and verifies postage amounts.
    • Coordinate and work with transportation department to deliver mailings to appropriate post office.
    • Learn and become proficient with inkjet addressing software setup and operation, learn and become proficient in the use of postal presort software and any supporting software applications, notably MS Office and Adobe Acrobat. Troubleshoots and schedules maintenance or service calls as necessary.
    • Stay current with postal regulations related to the presentation of mail in bulk to the USPS, including regulations involving address set-up, tabbing, envelope and card sizes and restrictions, postage classes and rate structures and sortation. Research unusual situations involving customers and USPS. 
    • Works closely with Data Processing department to receive mailing lists and ensure data received is ready for production.
    • Uses BCC software to perform work on mailing lists to prepare for production such as de-duplication of lists, scrubbing, running through National Change of Address (NCOA) and other data scrubbing to ensure quality lists.
    • Proficient with the setup and operation of all machines used in the Mail Department: inkjet, Pitney Bowes flowmaster inserter, and tabber/stamper.
    • Other duties as assigned.
    •  

Physical Demands and Working Conditions

  • While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; talk or hear.
  • The employee must occasionally lift and/or move up to 50 pounds. Regularly lift 5-15 lbs.
  • Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and fumes or airborne particles.
  • The noise level in the work environment is sometimes loud, hearing protection is not mandatory, but available if needed.
  • While performing the duties of this job, the employee is not usually exposed to weather conditions.

Additional Information

The job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description and that other duties, as assigned, might be part of the job. This job description does not constitute an employment contract; the employment relationship between Graphcom and the employee is an at-will relationship.

How to Apply

Interested candidates may apply by submitting their resumes to hr@graphcom.com or via the online application below, or by mail to Human Resources at 1219 Chambersburg Road, Gettysburg, PA 17325.

Sales and Marketing Intern

Job Description

The Sales and Marketing Intern is a temporary, part-time position that focuses on creating a meaningful experience for the intern and Graphcom. This internship will focus on developing both the personal and professional skills and experience needed to obtain an entry-level / junior sales role at Graphcom.

Minimum Job Requirements

  • Junior or Senior with a 3.0 GPA or higher pursuing a bachelor’s degree in Business, Marketing, Communications, or a similar field.
  • Solid marketing background or interest a plus.
  • Individuals must work under a non-disclosure agreement.
  • Valid driver’s license and insurance required.
  • Up to 25% travel required to client meetings and Graphcom worksites.
  • Experience in CRM systems a plus (Hubspot is preferred).

Position Skill set

  • Entrepreneurial spirit and a self-starter.
  • Ability to overcome challenges and view them as opportunities for success.
  • Strategic thinker.
  • Desire to learn the industry and develop personal and professional skills.
  • Excellent communication and presentation skills required.

Essential Job Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Learn Graphcom’s capabilities, goals, mission, vision, values and 5-phase approach.
  • Learn Graphcom’s target markets and prospective clients.
  • As detailed in the internship curriculum and directed by the Internship Program Coordinator spend time in areas of the business to understand the organization’s capabilities and various markets and learn how to work with staff in every level of the organization for developing business.
  • As directed by the internship program coordinator, attend Creative staff and brainstorming meetings, write blog posts, and other marketing strategies.
  • Work with other Business Development reps to learn skills to research, identify, qualify, and outreach to prospective clients. Attend client meetings and project launch/debrief meetings.
  • Participate in client kickoff meetings, conduct plant tours, and pitch to clients.
  • Assist with proposal development.
  • Assemble media kits for potential clients.
  • Attend networking events.
  • Formal check-in’s with EVP, Internship Program Coordinator, and Human Resources regarding internship experience.
  • Assist with other projects as needed.

Physical Demands and Working Conditions

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee may rarely lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is not exposed to weather conditions.
  • The noise level in the work environment is usually moderate.

Additional Information

The job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description and that other duties, as assigned, might be part of the job. This job description does not constitute an employment contract; the employment relationship between Graphcom and the employee is an at-will relationship.

How to Apply

Interested candidates may apply by submitting their resumes to hr@graphcom.com or via the online application below, or by mail to Human Resources at 1219 Chambersburg Road, Gettysburg, PA 17325.

Submit an Online Application

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