Data Security

Privacy is our priority. When you trust us with protected health information, for example, we go the extra mile to ensure privacy. If you need a strong, reliable partner to distribute sensitive data in print, we know all the requirements. We’ve got a long, proven track record of providing complex data services and managing sensitive printing and mailing with ease.

Our solutions are perfect for:

  • Patient Communications
  • Medical Billing Statements
  • Explanation of Benefits or Coverage
  • Utility Billing Statements
  • Property and State Tax Notices
  • Sensitive Data of All Types

HIPAA/HITECH Compliance

Graphcom doesn’t just comply with HIPAA (Health Insurance Portability and Accountability Act of 1996)—we go above and beyond so our clients can rest easy knowing their sensitive data is secure. We take privacy and security very seriously. Your PHI (protected health information) or other sensitive information is secured in transit and secured at rest when in our custody.

Security infrastructure

Stringent Standards

  • Graphcom’s dedicated security and compliance team is responsible for all security controls, audits, assessments, and incidents. Private data is only processed in facilities approved to handle confidential and private information, and our minimum-necessary security stance means that our highly trained employees have access only to data relevant to their job.

Rigorous Third-Party Auditing

  • Each year we undergo annual SOC2 examinations and penetration tests to ensure our security, availability, confidentiality, privacy, and processing integrity.

Continuous Protection

  • Our facilities are protected with 24/7 restricted access and video monitoring, to ensure that only the only people with access to data are the necessary highly qualified staff.
  • And a comprehensive disaster recovery plan and business continuity plan ensure that your data will be secure, and your work will be completed, even when emergencies arise.

Highly Trained Workforce

  • All our employees are subject to a rigorous pre-employment background screening. Once hired, team members receive mandatory, ongoing training in HIPAA compliance; security awareness; and Medicare fraud, waste, and abuse.

We welcome client security surveys and are happy to provide our latest SOC2 Type 2 reports.

Printing & Mailing

Did you know that 94 percent of healthcare organizations suffered at least one data breach in the last two years? Graphcom ensures that your PHI is protected in all printed materials and your mailing is fast, accurate, and secure. Our experts and HIPAA/HITECH-compliant facility (backed by restricted access 24/7 and disaster recovery plans) keep your data safe. Failure is not an option. It’s our commitment to you.

We offer secure:

  • Custom workflows, backed by breach-free systems
  • Mailing with closed-loop controls for regulatory and SLA compliance every time
  • Print on demand for worry-free printing
  • Transactional variable date for safe, effective personalization
Avoid the breach with our secure engagement strategies. Get started today!
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